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Privacy Policy

GLOBAL TESTING LAB IS A TRADING NAME OF GLOBAL TESTING LABS LIMITED.

This privacy policy applies to Global Testing Labs Ltd only and sets out how we use and protect any information that you give us when you use this website.

Global Testing Labs Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 15th June 2017.

What we collect

We will collect information about you when you request a more information on our products or services. The type of information will include:

· Name and date of birth

· Payment information – This is collected via a third party provider (Stripe) as selected by you.

· Contact information including: address, postcode, telephone and email address.

· Possible health and fitness matters.

What we do with the information we gather

We require this information to enable us to provide bespoke quotations, offer further products and services and deliver goods purchased.

Internal record keeping

If you agree, we may use information held about you, to provide you with information about other products and services which we offer. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you are a registered user, your profile and information is password protected with the password you have chosen, we have no access to this password.

Cookies

The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 has changed and the rules are essentially designed to protect the privacy of internet users. For more information on the changes please visit the Information Commissioners Office Website.

Our website uses cookies. A cookie is a small file that we place in your browser. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information.

The cookies we use are “analytical” cookies. This helps us analyse data by recognising and counting the number of visitors and to see how visitors move around the site when they are using it. We only use this information for statistical analysis purposes.

Overall, cookies help us to improve the way our website works by enabling us to monitor which pages you find useful and which you do not as well as making sure users are finding what they need easily. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your personal data will not be transferred to countries outside the EEA by Global Testing Labs Ltd. You have the right to access your personal information (subject to certain exemptions). If you would like a copy of the information held on you please write an email to Global Testing Labs Ltd Data Protection Officer at [email protected]. A charge may be made for such requests.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Notice to residents of california and virginia

 Rights Available to California Residents Under Rights provided by California Civil Code Section 1798.83 (California’s Shine the Light Statute)

California residents who has provided personal information to a business with whom they have established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.

If the business has made such a disclosure of personal information, upon receipt of a request by a California registered customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

California registered customers may request further information about our compliance with this law by contacting us at any of the following:

  • Mail: Data Privacy Officer,
    Global Testing Lab,
    870 N.Miramar Avenue,
    32903,
    Indialantic,
    Florida,
    United States.
  • Email: [email protected]

Please note that we are only required to respond to one request per California registered customer each year under Code Section 1798.83.

Rights under the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Privacy Act (VCDPA)

Residents of the states of California or Virginia have certain rights described in this Section 4 of this Notice. If you are a resident of California or Virginia, you may exercise your privacy rights where these are applicable to you at any time, by contacting us at any of the following:

  • Mail: Data Privacy Officer,
    Global Testing Lab,
    870 N.Miramar Avenue,
    32903,
    Indialantic,
    Florida,
    United States.
  • Email: [email protected]

This section describes practices regarding the collection, use, disclosure, and sale of “personal information” and the rights of California and Virginia consumers regarding their personal information under the CCPA and VCDPA. This section applies to individuals (not legal entities, such as companies) who are residents of the states of California or Virginia. The section does not apply to information that is exempt from the CCPA and VCDPA. For example, the CCPA and VCDPA does not pertain to information that is already protected by certain other laws such as HIPAA, or to information that is already publicly available from governmental sources, or to de-identified or aggregated consumer information.

You Have a Right to Know about Personal Information Collected, Disclosed, Shared or Sold

 California and Virginia residents have the right to request that we disclose what Personal Information we collect, use, and disclose. This is called the “Right to Know”. Under the Right to Know, you can request a listing of the types of Personal Information we have collected about you, the sources of that information, how we use the information (e.g., our business or commercial purposes for collecting, or selling Personal Information), other individuals and businesses with whom we share Personal Information, and the specific items of Personal Information that we have collected about you.

If you would like to make a request under your Right to Know, you may request this through [email protected] When you make a request under your Right to Know, you can expect the following:

  1. We will verify your identity. We will verify your identity using the following process: Our customer care team will ask questions based upon information that you previously have provided. Where possible, we will use information we already hold about you in order to confirm that you are who you say you are.
  2. We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at [email protected].
  3. We will respond to a request within 45 days of receipt of the request, if possible. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
  4. In certain cases, a Right to Know may be denied. For example, if we cannot verify your identity or if providing you the information could create an unreasonable risk to someone’s security (for example, we do not want very sensitive information disclosed inappropriately). If we deny your request, we will explain why we denied it. If we deny a request, we will still try to provide you as much of the information as we can, but we will withhold the information subject to denial.