GLOBAL TESTING LABS
Deciding on the route to take is import step to understanding symptoms or looking for a food intolerance test. Blood tests use a small sample of blood on a blood-spot card, which is separated into its plasma and tested against a panel of allergens. ELISA testing is supported by rigorous scientific methodology to detect raised IgG4 antibody reactions for intolerances and raised IgE antibody reactions for allergies.
Hair testing is classed as a complementary therapy using bioresonance technology to detect energy feedback from a hair sample against other tested items. The feedback results indicate a possible intolerance/sensitivity to an item. As a complementary and alternative medicine (CAM), there is little scientific evidence supporting the methodology and relies heavily on qualitatively measured human experiences.
We give you the information you need to decide on the right test and course of action for you.
FAST ANALYSIS AND RESULTS
Both our blood testing laboratory and our hair testing lab at our UK facilities provide a 7 working day turnaround on testing. In the majority of cases, our blood testing produces results to clients within 3 working days when the sample is received at the start of a week. Our hair testing clients usually receive their results within 5 working days. Seasonal and holiday variations do occur; however, we promise never to fall outside of our 7-day promise.
CUSTOMER CARE AND SERVICE
We offer customer service 24 hours a day, 7 days a week. Our service is through LiveChat, email and telephone (on request). We speak multiple languages and service clients worldwide. Nutritional questions are not answered via customer service as they are referred to our panel of qualified nutritional therapists and therefore take longer to reply.
COMPREHENSIVE RESULTS AND INFORMATION
Our report, whether you select a blood test or hair test, provides you with the findings from the tests. We also provide an analysis of those results and an explanation of the items and information on how to progress further following the test. All questions and support is provided by our customer care team.
COMPETITIVE AND TRANSPARENT PRICING
All of our tests are competitively priced and provide you with all of your results. We don’t offer any ‘indication’ tests or ‘first steps’ we provide you with the results have requested at a price that is still more cost-effective than many other providers. Any upgrades are offered at the time of purchase, and we will never ask for more.